In fiscal year 2013, the U.S. Equal Employment Opportunity Commission (EEOC) received more than 93,000 complaints alleging discrimination in the workplace. The EEOC obtained more than $372 million dollars in monetary benefits for complainants. Keep in mind all the numbers noted in this article do not including monetary benefits obtained through litigation, this is strictly EEOC complaints.
Employees filed more than 28,000 harassment complaints (including sexual harassment) in 2013, and the EEOC obtained $142 million in monetary benefits.
In 2012, there were 4,628 fatal work injuries. The rate of fatal injury for U.S. workers in 2012 was 3.4 fatal work injuries per 100,000 full-time equivalent workers.
Nearly 3.0 million nonfatal workplace injuries and illnesses were reported by private industry employers in 2012, resulting in an incidence rate of 3.4 cases per 100 equivalent full-time workers, according to estimates from the Survey of Occupational Injuries and Illnesses (SOII) conducted by the U.S. Bureau of Labor Statistics.
In addition to higher expenses, the companies that were affected by the above statistics most likely saw lower morale among the co-workers of the employees who suffered the work injury or workplace discrimination.
One of the most effective ways an employer can avoid the same fate is by having a well-trained staff. Effective workplace training can help employers avoid employee lawsuits, workplace injuries, and violations of laws and regulations.
What Topics Should Your Workplace Training Cover
At a minimum, your training program should cover employment laws and regulations that apply to your organization, such as:
- Workplace safety (OSHA has dozens of training requirements)
- Sexual Harassment
- Conflict Resolution
- Interviewing (managers)
- Discipline & Termination (managers)
- Performance Evaluations (managers)
In addition, employers should consider offering training in sales, customer relations, various work skills, management skills, computer skills, new technology, and production methods.
Once you have identified your organization’s training needs, the next step is to list everyone who needs to be trained in each topic area. Then, set up a training schedule.
Different people learn in different ways. We have designed training programs meets everyone’s needs. We offer Visual (video and power point) presentation trainings for those who are more visual and written guides for those who prefer to read and study on their own. We also offer easy quizzes to ensure that each employee fully understands the information being presented. This will also protect you in case of lawsuits, it shows that you provided training and took measures to ensure your employees understood the subject.